jonas lim
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39 / BUSINESS SYSTEMS

Auto-Referral App

A referral and diagnostic follow-up application that coordinates patient communication, appointment progress, and staff review through the care follow-up process.

Explore the screens ↓
Auto-Referral App — Referral Tracker dashboard — actual interface with fictional workflow counts.

About these previewsScreenshots of the application interface running locally with fictional demonstration data. Names, records, and metrics do not represent real people or business results.

Inside the project

01 / APP FEATURES

Referral progress

Tracks booking, appointment attendance, and diagnostic follow-up stages, keeping the next action visible throughout the workflow.

View full screen
Auto-Referral App — Referral Tracker dashboard — actual interface with fictional workflow counts.
Referral Tracker dashboard — actual interface with fictional workflow counts.

Patient conversations

Interprets patient replies, collects missing appointment details, and requests confirmation before applying changes. Communication workflows support email and WhatsApp.

Follow-up coordination

Schedules retries around company working hours, handles temporary patient unavailability, and routes unresolved or urgent cases to staff review.

CRM confirmation and review

Uses CRM and eCW confirmation for follow-up milestones, with pending states, message history, and evidence for staff review.

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